DECENT BALLOONS & DECENTBALLOONS.COM

At www.decentballoons.com, (a Decent Balloons company) your privacy is important to us, and as such, we take the utmost care to protect your personal information. We provide this privacy policy to explain our online information practices and the choices you can make about the way your information is collected and used.

We use the information we receive about you in connection with the services and features we provide to you, as well as to analyze and optimize your experience across www.decentballoons.com.

By visiting or using the www.decentballoons.com website and domain name, any other linked pages, features, content, mobile applications, and any other services we offer from time to time in connection with the website, you agree to the practices and policies outlined in this Privacy Policy, and you hereby acknowledge and consent to our collection, use, and sharing of your information as described in this Privacy Policy.

WHAT DOES THIS PRIVACY POLICY COVER?

This Privacy Policy covers the use of personal information that decentballoons.com (hereby referred to as 'we', 'us', 'our', 'website' or 'the Site') receives and collects about you (hereby referred to as 'you', the 'user' or 'the member') in connection with the services and features we provide to you, including data that we use to analyze and optimize your experience across the website.

This policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage, even if you have accessed the websites or services of those companies through our Website.

1. WHAT INFORMATION DO DECENT BALLOONS COLLECT?

We gather various types of personal information from our users, as explained more fully below, and may use this information to, among other things, personalize and improve our services, allow our users to set up a user account and profile, contact users, fulfill your requests for certain products and services, analyze how users utilize the website, or as otherwise outlined in this Privacy Policy. We may share certain types of personal information with third parties (as described in this Section and Section III below). We collect the following types of information:

1. Information You Provide to Us:

We receive and store any information you knowingly provide to us. For example, we collect personal information such as your name, username, phone number, email address, shipping address, and any third-party account credentials you provide in connection with your Decent Balloons account, such as Facebook Connect, Twitter, Google, Instagram, etc.

We may also collect the information you supply to us regarding your personal preferences and interests. If you access the website through third-party services such as Facebook Connect, Twitter, Google, Instagram, etc. you understand that some content and/or information in your third-party accounts may be transmitted into your account with us if you authorize such transmissions and that third party account information transmitted to us is covered by this Privacy Policy.

You can choose not to provide us with any or all of the information we specify or request, but then you may not be able to register with us or take advantage of some or all of our features.

We may anonymize your personal information so that you cannot be individually identified and provide that anonymized information to our partners. For example, we allow advertisers to choose the demographic information of users who will see their advertisements and you agree that we may use any of the information we have collected from you in non-personally identifiable form to allow our advertisers to select the appropriate audience for those advertisements.

We might use the fact you have purchased or enquired about certain brands or products, for instance, to show you advertisements for a company that sells similar brands or products, but we will not tell that company who you are.

1. Information Collected Automatically:

Whenever you interact with our Website, we automatically receive and record information on our server logs from your browser including your IP address, "cookie" information, and the page you requested. "Cookies" are identifiers we transfer to your computer or device that allow us to recognize your browser or device and tell us how and when pages in our website are visited and by how many people. You may be able to change the preferences on your browser or device to prevent or limit your computer's or device's acceptance of cookies, but doing so may prevent you from taking advantage of our Website's best features. Our advertising partners may transmit cookies to your computer or device when you click on ads that appear on our site. This Privacy Policy does not cover cookies delivered to you by any of our advertisers.

When we collect usage information (such as the numbers and frequency of visitors to the website and to which pages within the website), we only use such data in aggregate form, in a manner that assures your anonymity. We may provide this aggregate usage information to our partners; our partners may use such information to understand how often and in what ways people use our website, so that our partners, too, can endeavor to provide you with an optimal online experience. For example, we may place a cookie on your device that records what products you have viewed on our website and then provide that information, in a non-personally-identifiable form, to a third-party website, to allow such website to show you ads for similar products that are available from us or third parties.

1. E-mail and Other Communications:

We may contact you, by email or other means. For example, we may send you promotional offers, or to communicate with you about your use of the website. Also, we may receive a confirmation when you open an email from us. If you do not want to receive email or other mail from us, please indicate your preference by changing your account settings accordingly.

2. WILL DECENT BALLOONS SHARE ANY OF THE PERSONAL INFORMATION IT RECEIVES?

We neither rent nor sell your personal information in a personally identifiable form to anyone. We share your personal information with third parties only as described below:

1. Affiliated Businesses and Third-Party Websites We Do Not Control:

In certain situations, businesses or third-party websites we're affiliated with may sell items or provide services to you through the website (either alone or jointly with us). You can recognize when an affiliated business is associated with such a transaction or service, and we will share your personal information with that affiliated business only to the extent that we deem it related to such transaction or service. For example, one such service may include the ability for you to automatically transmit information from your Decent Balloons account to an account on a third-party website or service, such as Facebook. We have no control over the policies and practices of third-party websites or businesses as to privacy or anything else, so if you choose to take part in any transaction or service relating to an affiliated website or business, please review all such businesses or websites' policies.

1. Agents:

We employ other companies and people to perform tasks on our behalf and need to share your information with them to provide products or services to you, such as shipping companies - Unless we inform you otherwise, our agents do not have any right to use the personal information we share with them beyond what we deem necessary to assist us in performing such tasks.

1. User Profiles and Content:

Certain user profile information, including without limitation a user's username and the image content that such user has uploaded to the website may be displayed to other users to facilitate user interaction within the website or address your request for our services.

Any content you upload to your public user profile, along with any personal information or content that you voluntarily disclose online in a manner other users can view (on discussion boards, in messages and chat areas, etc.) becomes publicly available and can be collected and used by others.

Your username may also be displayed to other users if and when you post comments or upload images through the website and other users can contact you through such comments.

1. Protection of Decent Balloons and Others:

We may release personal information when we believe in good faith that release is necessary to comply with laws; enforce or apply our conditions of use and/or other agreements; or protect the rights, property, or safety of Decent Balloons, our employees, our users, or others. We may exchange information with other companies and organizations (including governmental authorities) for fraud protection and credit risk reduction.

1. With Your Consent:

Except as outlined in this privacy policy, you will be notified when your personal information may be shared with third parties and will be able to prevent the sharing of this information.

3. GOOGLE

Google, as a third-party vendor, uses cookies to serve ads on the site, as well as to provide us with aggregate analytical data to help us improve our Site and services. Google's use of the DART cookie enables it to serve ads to your users based on their visits to your sites and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.

4. IS PERSONAL INFORMATION ABOUT ME SECURE?

Your account is protected by a password for your privacy and security. If you access your account via third-party services such as Facebook Connect, Twitter, Google, etc. you may have additional or different sign-on protections through them. You need to prevent unauthorized access to your account and personal information by selecting and protecting your password (or other sign-on protections) appropriately and limiting access to your computer or device by signing off after you have finished accessing your account.

We endeavor to protect the privacy of your account and other Personal Information we hold in our records, but we cannot guarantee complete security. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of user information at any time.

The Website may contain links to other sites. We are not responsible for the privacy policies and/or practices on other sites. When following a link to another site you should read that site's privacy policy.

5. PAYMENT & CREDIT CARD INFORMATION

Decentballoons.com uses the payfast.com payment gateway to provide the highest level of security for payments processed through our store. To ensure your security and privacy we do not store customer credit card details in any form on our company database or servers. Additionally, we use the latest 128-bit Secure Socket Layer (SSL) technology to secure transactions when transmitting sensitive banking information on the network, and by safeguarding your financial data throughout the ordering and payment process.

Please note that if the security department suspects fraud, we have the right to cancel the transaction for security reasons. In most cases, you will be notified of authorization or fraud issues, if they occur, before you complete the check-out process.

Orders from the decentballoons.com online store may be paid using a credit card, debit card, or cash on delivery. Your payment data is transmitted securely and is never seen, recorded, or stored by decentballoons.com in any way. Payments are processed by a major international payment gateway. On top of that, we work continuously to protect your privacy, ensure strong security, and make decentballoons.com even more useful and efficient for our users.

6. WHAT PERSONAL INFORMATION CAN I ACCESS?

• Through your account settings, you may access, and, in some cases, edit or delete the following information you've provided to us, including but not limited to:
• name and password
• email address
• shipping and billing information
• user profile information and user content, including but not limited to reviews and/or images you have uploaded to the site.

The information you can view and update may change as the website changes. If you have any questions about viewing or updating information we have on file about you, please contact us at info@decentballoons.com.

7. WHAT CHOICES DO I HAVE?

You can always elect not to disclose information to us. However, please keep in mind that we may need some information to allow you to register with us or to take advantage of some or all of our features, and if you choose not to provide that information, your ability to use our website and services may be limited.

You may be able to add, update, or delete the information as explained in Section V above. When you update information, however, we may maintain a copy of the unrevised information in our records. You may request the deletion of your account by visiting your account settings. Please note that some information may remain in our private records after you delete such information from your account. We may use any aggregated data derived from or incorporating your personal information even if you update or delete it, but we will not use that information in a manner that would identify you personally.

If you do not wish to receive email or other mail from us, please change your account settings accordingly. Please note that if you do not want to receive legal notices from us, such as this Privacy Policy, those legal notices will still govern your use of the website, and you are responsible for reviewing such legal notices for changes.

8. CHANGES TO THIS PRIVACY POLICY 

We have this privacy policy from time to time. The use of the information we collect now is subject to the privacy policy in effect at the time such information is used. If we make changes in the way we use your personal information, You are bound by any changes to the Privacy Policy when you use the Website after such changes have been first posted.

9. QUESTIONS OR CONCERNS

If you have any questions or concerns regarding our privacy policies, please send us a detailed message at info@decentballoons.com. We will make every effort to resolve your concerns.